jbm@fe.unpad.ac.id
Dear authors,

We have reached a decision regarding your submission to Jurnal Bisnis dan Manajemen, "Customer Satisfaction and Loyalty of Online Purchases on an E-Commerce Site was Affected by Electronic Service Quality and Trust".

Our decision is: Resubmit

Please read the comments in the attached file.

Thank you,
Egi Arvian Firmansyah
SCOPUS ID: 57216978125, Universitas Padjadjaran
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Jurnal Bisnis dan Manajemen
http://journal.feb.unpad.ac.id/index.php/jbm