ÅMO, B. W., & KOLVEREID, L. (2005). Organizational Strategy, Individual Personality and Innovation Behavior. Journal of Enterprising Culture, 13(01), 7–19. https://doi.org/10.1142/s0218495805000033
Armstrong, M. & Taylor, S. (2014). Armstrong’s handbook of human resource management practice (13th ed.). (13th editi). Kogan Page.
Awasthi, A., Dhawan, D., & Soyav, M. (2020). Role of employee behaviour in hospitality industry. International Journal of Scientific and Technology Research, 9(1), 2208–2210.
Bakker, A. B., & Demerouti, E. (2007). The Job Demands-Resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. https://doi.org/10.1108/02683940710733115
Boshoff, C. and Allen, J. (2000). The influence of selected antecedents on frontline staff’s perceptions of service recovery performanceâ€, International Journal of Service Industry Management. 11(1), 63–90.
Caniëls, M. C. J., & Rietzschel, E. F. (2015). Organizing creativity: Creativity and innovation under constraints. Creativity and Innovation Management, 24(2), 184–196. https://doi.org/10.1111/caim.12123
Chang, C. H. (2011). The Influence of Corporate Environmental Ethics on Competitive Advantage: The Mediation Role of Green Innovation. Journal of Business Ethics, 104(3), 361–370. https://doi.org/10.1007/s10551-011-0914-x
Colbert, B. A., & Colbert, B. A. (2004). VIEW : THE COMPLEX RESOURCE-BASED AND FOR THEORY IMPLICATIONS PRACTICE IN STRATEGIC MANAGEMENT RESOURCE theoretical. The Academy of Management Review, 29(3), 341–358.
Connolly, P., & McGing, G. (2007). High performance work practices and competitive advantage in the Irish hospitality sector. International Journal of Contemporary Hospitality Management, 19(3), 201–210. https://doi.org/10.1108/09596110710739903
Elidemir, S. N., Ozturen, A., & Bayighomog, S. W. (2020). Innovative behaviors, employee creativity, and sustainable competitive advantage: A moderated mediation. Sustainability (Switzerland), 12(8). https://doi.org/10.3390/SU12083295
Evans, W. R., & Davis, W. D. (2005). High-performance work systems and organizational performance: The mediating role of internal social structure. Journal of Management, 31, 758–775.
Gant J., I. & S. K. (2002). Social capital and organizational change in high involvement and traditional work organizations. Journal of Economics and Management Strategy, 11, 289–328.
George, J. M. (2007). Creativity in organizations. Academy of Management , Annals, 1, 439–477.
George, Jennifer M., & Zhou, J. (2001). When openness to experience and conscientiousness are related to creative behavior: An interactional approach. Journal of Applied Psychology, 86(3), 513–524. https://doi.org/10.1037/0021-9010.86.3.513
Ghozali, I., & Latan, H. (2015). Partial Least Squares Concepts, Techniques and Applications using the SmartPLS 3.0 Program (Edition 2). Undip.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hill, C.W.L.; Jones, G. R. (2009). Strategic Management: An Integrated Approach (9th ed.). South-Western Cengage Learning.
Hirst, G., van Knippenberg, D., & Zhou, J. (2009). A CROSS-LEVEL PERSPECTIVE ON EMPLOYEE CREATIVITY: GOAL ORIENTATION, TEAM LEARNING BEHAVIOR, AND INDIVIDUAL CREATIVITY. Academy of Management Journal, 52(2), 280–293.
Hon, A. H. Y., & Lui, S. S. (2016). Employee creativity and innovation in organizations: Review, integration, and future directions for hospitality research. International Journal of Contemporary Hospitality Management, 28(5), 862–885. https://doi.org/10.1108/IJCHM-09-2014-0454
Jeong, I., & Shin, S. J. (2019). High-Performance Work Practices and Organizational Creativity During Organizational Change: A Collective Learning Perspective. Journal of Management, 45(3), 909–925. https://doi.org/10.1177/0149206316685156
Li, M., & Hsu, C. H. C. (2016). A review of employee innovative behavior in services. International Journal of Contemporary Hospitality Management Iss International Journal of Contemporary Hospitality Management, 28(12), 1–39. http://dx.doi.org/10.1108/IJCHM-04-2015-0214
Liu, C. H. (2017). Creating competitive advantage: Linking perspectives of organization learning, innovation behavior and intellectual capital. International Journal of Hospitality Management, 66, 13–23. https://doi.org/10.1016/j.ijhm.2017.06.013
Luthans, F. (2005). Organizational Behaviour. McGraw-Hill.
Luthfia Ayu, A. (2020). Saat Pandemi Covid-19 Berdampak pada Bisnis Perhotelan Saat Ini. https://www.kompas.com/tren/read/2020/09/26/102900465/saat-pandemi-covid-19-berdampak-pada-bisnis-perhotelan-saat-ini?page=all.
Mahdi, S. M., Sourchi, R., & Liao, J. (2015). Understanding High Performance Work System (HPWS) as Related to creativity and Job Engagement in Kurdistan and Canada. European Journal of Business and ManagementOnline), 7(20), 2222–2839.
Monica Hu, M. L., Horng, J. S., & Christine Sun, Y. H. (2009). Hospitality teams: Knowledge sharing and service innovation performance. Tourism Management, 30(1), 41–50. https://doi.org/10.1016/j.tourman.2008.04.009
Ottenbacher, M. C. (2007). Innovation Management in the Hospitality Industry: Different Strategies for Achieving Success. Journal of Hospitality and Tourism Research, 31(4), 431–454. https://doi.org/10.1177/1096348007302352
Salguero, G. C., Gámez, M. Ã. F., Fernández, I. A., & Palomo, D. R. (2019). Competitive intelligence and sustainable competitive advantage in the hotel industry. Sustainability (Switzerland), 11(6), 1–12. https://doi.org/10.3390/su11061597
Sulaiman, I. F., Hashim, C. N., Ibrahim, M. B., Sariah, S., & Hassan, S. (2015). Impact of Creativity to Organizational Competitiveness Kulliyyah of Education international Islamic University Jalan Gombak , 53100 Kuala Lumpur ,. International Journal of Humanities and Social Science, 5(8), 106–113.
SUNG-CHOON, KANG; SHAD S., MORRIS; SCOTT A., S. (2007). RELATIONAL ARCHETYPES, ORGANIZATIONAL LEARNING, AND VALUE CREATION: EXTENDING THE HUMAN RESOURCE ARCHITECTURE. Academy of Management Review, 32(1), 236–256. https://doi.org/https://dx.doi.org/10.5465/amr.2007.23464060
Vasudevan, H. (2013). The Influence of Emotional Intelligence and Creativity on Employee’s Work Commitment and Performance. International Journal of Management and Business Research, 3(3), 233–255.
Wu, J., & Chen, X. (2012). Leaders’ social ties, knowledge acquisition capability and firm competitive advantage. Asia Pacific Journal of Management, 29(2), 331–350. https://doi.org/10.1007/s10490-011-9278-0