<p>The quality of service related to decisions about satisfaction can be perceived as different dimensions or methods of expectations and actions tried by patients. Service quality is a method to equate the assumption of service obtained by patients with services that patients actually expect, improving service quality for patient satisfaction is an early step to the success of a hospital to create patient satisfaction. The basic need of a healthcare provider is patient satisfaction. Patient satisfaction is obtained through good quality service and wants to urge someone to reuse and provide information to others about their experience. The purpose of this study is the Effect of Tangible, Responsiveness and Emphaty Dimensions on Service Quality on BPJS Health Patient Satisfaction at Kartika Kasih Hospital. The research method is descriptive, analytical, and verifiative research. The statistical analysis used is logistic regression analysis. The number of samples in this study was 100 respondents. The results of the study based on the chi-square test obtained P value: 0, 000 (&lt; 0.05), where it can be concluded that there is an Effect of Tangible measures on patient satisfaction of BPJS Inpatient Kartika Kasih Hospital. P value obtained: 0, 000 (&lt; 0.05), where it can be concluded that there is an effect of the size of Responsiveness on the satisfaction of BPJS Inpatient patients at Kartika Kasih Hospital. P value obtained: 0, 001(&lt;0.05), where it can be concluded that there is an effect of the Emphaty measure on the satisfaction of BPJS Inpatient patients at Kartika Kasih Hospital. It is recommended that Kartika Kasih Hospital can carry out revisions, increases, and development of facilities such as sterilizing the treatment room and the surrounding area so that it is arranged more neatly and cleanly.</p>