jbm@fe.unpad.ac.id
Dear Dr. Budi Harsanto:

I believe that you would serve as an excellent reviewer of the manuscript, "ACHIEVEMENT ANALYSIS OF STANDARD EVEN CODE OCEAN FREIGHT WITH LEAN SIX SIGMA (CASE STUDY IN PT SCHENKER)," which has been submitted to Jurnal Bisnis dan Manajemen. The submission's abstract is inserted below, and I hope that you will consider undertaking this important task for us.

Please log into the journal web site by 2020-06-07 to indicate whether you will undertake the review or not, as well as to access the submission and to record your review and recommendation.

The review itself is due 2020-06-14.

Submission URL: http://journal.feb.unpad.ac.id/index.php/jbm/reviewer/submission/78?key=ACCESS_KEY

Thank you for considering this request.

Yudi Azis
SCOPUS ID: 36705674300, Universitas Padjadjaran
yudi.azis@unpad.ac.id



"ACHIEVEMENT ANALYSIS OF STANDARD EVEN CODE OCEAN FREIGHT WITH LEAN SIX SIGMA (CASE STUDY IN PT SCHENKER)"

Abstract

PT. Schenker is a company engaged in freight forwarding. As a service company, it is very concerned about the service quality which is an important part in fulfilling customer satisfaction from the initial activity to the end of the import export as a whole reached 100% with an even code standard quality planning tool. But in reality there are still many report event codes that have not reached 100%, so it needs to be proposed for improvement. The method used is Lean Six Sigma. The define phase, can be identified 3 waste, namely transportation, delay and defect. The measure phase obtains DPMO value of 2.69 and process capability as much as 0.41. The analysis phase is the problems with fishbone and FMEA where the top 5 ranks are employees who do not carry out event code filling according to SOP, employees are less careful, lack of communication, lack of numbers of employees and applications are often error. While in the proposed improvement strategy, the stage to the achievement of the standard even code is taken the highest rating from FMEA, which is to make SOPs in the form of flowcharts that are easy to understand. Finally, the control phase is using check sheet.
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Jurnal Bisnis dan Manajemen
http://journal.feb.unpad.ac.id/index.php/jbm